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« Anne and Carole are going to Kenya on vacation! They were elected best salespersons in their region, as their manager validated their extraordinary performances thanks to sales management tools. »
Today, no company could even survive without a Customer Relationship Management (CRM), software; your commercial activities are closely tied with long-term relationships that you develop with clients.
ClientFidelity – CRM offers a proximity relationship with your clients through simple actions, from the first phone contact to deadline management, while accessing to an optimal business management of your company by reducing the administrative aspect, without hidden costs. Thanks to ClientFidelity – CRM, a versatile and user-friendly tool, you can now focus on finding new clients.
Functionalities
Real-time Sales Management
The ClientFidelity - CRM solution offers a live pipeline visibility, from the first client contact to the actual deal. With our CRM tool, your sales collaborators have access to client data at any time. They therefore invest more time in their clients and less on the administrative aspect.
- Prospect, account, contact and business opportunities
- Importation of an external source
- Data sharing between collaborators
Marketing
ClientFidelity - CRM is used to manage advertising campaign results thanks to insightful follow-up and analysis tools.
Whether for business letters, mailings or advertsing, you optimise the efficiency of your marketing campaigns and ensure a close relationship with your clients.
- Measures investment return
Analysis Tool
Our tools' flexibility is the ideal solution for the analysis of all the information concerning your clients, sales, customer service and your marketing campaign’s ROI.
- Real-time visibility of business underway
- Customised states/reports
- Efficiency evaluation
Uses
Discover the numerous ClientFidelity – CRM functions for solutions suited to your needs.
- Prospect acquisition and conversion through the web (Web-to-lead)
- Customisation
- Shared agenda
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News
Have access to all the tools developed by our team of specialists and optimise your work time.
- Ticketing
- FAQ
- Tag Cloud
- Chat
- Map
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Mobility
View your client account information from your mobile.
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Benefits
- In-house staff reduction
- Client satisfaction improvement
- Prospect-to-client conversion process is accelerated
- Client information archived in-house
- Efficient and permanent data protection
- No installation or maintenance costs
- Automatic and permanent updates
- Creation of a Frequently Asked Questions section (FAQ)
Contact
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